Delivery
Orders over £100 will be shipped on a next day service free of charge
UK orders placed prior to 4pm will be dispatched same day
OM5.com offer various delivery options to suit all our customer’s needs, please see below:
Next Day Tracked Royal Mail Delivery – UK Mainland orders charged at £10
48 Hours Tracked Royal Mail Delivery – UK Mainland orders charged at £4
Same Day Delivery – OM5.com offers a same day delivery service on all orders, please contact a member of our friendly team to enquire and arrange.
OM5.com will always endeavour to meet your timelines in every instance.
Returns Policy
Thank you for ordering at OM5.com – If there is any problem or you are not entirely satisfied with your purchase, we are here to help.
Cancelled orders – There is a 30-day no quibble return policy across all unused products in their original unopened packing.
Faulty products – Every product sold by OM5.com is protected by a lifetime warranty against manufacturing defects and material failures. If you believe your product is faulty, call us on 01285 700 750 to arrange a free of charge replacement.
If you have any questions about returning goods, please contact our sales team on 01225 585610 or email us at [email protected]